March 27, 2020 ~
Dear Customers and Partners ~
During this constantly shifting COVID-19 situation, we wanted to reach out and let you know what The City of Monticello Natural Gas Department is doing during this time to keep operations as normal as possible. We know this is a difficult time and we are committed to continuing to provide natural gas during this time of uncertainty.
While this situation is continually evolving, The City of Monticello Natural Gas Department wants you to know that you have our commitment to continue to provide you with services. We do not anticipate there being any disruption to your services. The City of Monticello Natural Gas Department office will be following the recommendations of government. Though many of our staff is already working from home OR Even should many of our staff need to work from home, we will be able to continue operations. As of now, the following changes are outlined below.
• While offices and pay centers may be closed to the public, the employees of The City of Monticello Natural Gas Department will continue to provide natural gas reliably and safely. If you need help paying online, please contact Monticello City Hall at 706-4686062. • The City of Monticello Natural Gas Department employees will be following the recommendations of government including social distancing and personal protective equipment when interacting with each other and customers. For more information on how to best protect yourself and others, please visit the CDC guidelines.
If anything changes, The City of Monticello Natural Gas Department will continue to send updates. We are all in touch with our fellow public natural gas systems to exchange best practices for continued safe and reliable operations.
Should you have any questions, please reach out to us at firstname.lastname@example.org.
City of Monticello Natural Gas Department